Hello there! Just a few bits of VERY important information you should read carefully before making a booking with us.

We do not have 24-hour reception. Our reception hours for check-in are 09:00-21:00. We cannot accept arrivals outside of these hours. If you tell us where you are arriving into Rome and at what time, we can let you know the best way to reach us and we'll also have a better idea of when to expect you. We do not have someone sitting at reception at all times so need to know your arrival information in advance otherwise you risk not finding someone when you arrive.

Do not reserve if your train arrives after 21:00 or if your flight arrives on or after 20:00 as you will not reach us in time.

WhatsApp is the best way to reach us +39 347 118 6566 (Steve) or +39 349 060 2790 (Linda) and for us to be able to communicate with you and we are always available this way. If you don't already use it, we highly recommend downloading it for your time in Rome.

We cannot currently provide secure luggage storage after check-out. Non-secure luggage storage in our reception area is available and is free for the day until about 18:00.

We open our calendar for availability/reservations 6 months prior. For example, for dates in October our calendar opens on 1 April. 

Reservations are made with a credit card number as a guarantee only. Payment is made on arrival and can be made with cash, Visa or MasterCard. Rome's city tourist tax must be paid in cash. Pre-authorizations are sometimes made to check card validity and the availability of funds but are not charged. 

We're sorry, but we're a small hostel and cannot accept large groups. Contact us if you are unsure whether or not we could host you. 

Cancellation, Changes and No Shows: we must receive 3 days notice from your date of arrival (not including the date of arrival) in order to cancel or change a reservation without penalty. Once checked in, no refunds for shortening your stay. The penalty for late cancellation or late changes is one night of your stay. No shows are charged a penalty of the full amount reserved. We really dislike charging penalties, but we will do it. Please just do us the courtesy of giving us plenty of notice. 

For more information please contact us: thebeehiverome@gmail.com +390644704553